Senior Salesforce QA Engineer (Salesforce)

Job Description

We are seeking a full-time, remote Senior Salesforce QA Engineer with 5+ years of Salesforce ecosystem and quality assurance experience to join our U.S. clients delivery team. You will develop and execute QA processes across diverse projects within our clients customer base.

Our client is a consultancy that helps their customers get optimal value from Salesforce. With over 15 years of delivery experience spanning over 600 projects and hundreds of organizations, the company provides industry-specific insights, patterns, and experience to each engagement with its staff of subject matter experts and world-class technology consulting experts.

Responsibilities

  • Ensure delivery of quality releases in a timely manner on customer engagements
  • Work within team of Salesforce QA engineers and testers, and establish as well as consistently improve testing best practices
  • Coordinate with the development team to ensure all bug fixes are checked-in; environments are stable and ready for use; customer communication is ongoing and open; and releases are properly tested, documented, and validated
  • Define test strategies, plans, test cases, tasks, and estimates as well as execute tests to meet stakeholder requirements
  • Develop, implement, maintain, and enhance test plans, scripts, and methodologies to ensure compliance with system specifications
  • Perform in-depth, detailed investigations into quality issues to discover root causes, and then work closely with the development team to develop solutions that resolve the issue
  • Work closely with software developers to develop test specifications and build test cases to test product functionality rigorously and investigate all potential product test failures
  • Write functional test scripts, conduct functional testing, capture test results, and validate defect fixes
  • Own and deliver on the overall process and reporting including test results delivery, analysis reports, logs, and key metrics
  • Actively participate in design and sprint planning sessions offering inputs from a QA perspective
  • Produce reports on testing progress for internal and external stakeholders

Experience

Required

  • Excellent written and verbal English communication skills
  • 5+ years of Salesforce ecosystem (e.g., Sales Cloud, Experience Cloud, and Service Cloud) and quality assurance experience
  • Strong understanding of testing methodologies, test case development, and the software development life cycle
  • Strong experience with test software and tools, such as Jira
  • Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing
  • Tenaciously skilled in troubleshooting, problem-solving, and attention to detail
  • Extensive experience with manual functional, regression, end-to-end, integration, user acceptance, automated, and smoke testing
  • Proven delivery experience in a fast-moving, dynamic startup environment
  • Trustworthy, team-oriented, and transparent

Desired

  • University degree or relevant industry experience (optimally a technical or engineering degree)
  • Experience working with test automation platforms, such as Selenium
  • Experience configuring Salesforce
  • Salesforce certifications (e.g., Administrator, Advanced Administrator, Platform Developer I, Platform Developer II, Sales Cloud Consultant, or Service Cloud Consultant)

Additional Info

  • Knowing your ideas are heard and matter – think big!
  • You get to own your job and be recognized for your contributions
  • Work with smart and creative people
  • Making mistakes is human. Let’s learn from them. Be transparent!
  • We recognize you as an individual – no presumptions or judgment. Be the extraordinary you!
  • 15 days Paid Time Off (PTO), 1 floating day, 3 sick days, and designated national holidays
  • Start: ASAP

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